Privacy Policy for Meta Me Africa

Effective Date: [september 2024]

1. Introduction

Meta Me Africa (Pty) Ltd (“we,” “us,” “our”) is committed to protecting the privacy of our users and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with both local South African and international privacy laws, including the Protection of Personal Information Act (POPIA) in South Africa and the General Data Protection Regulation (GDPR) for users from the European Union.

This Privacy Policy applies to all services provided by Meta Me Africa, including our website, applications, and any online platforms associated with our programs.

2. Information We Collect

We may collect personal information from users in several ways, including:

Personal Identification Information: Your name, email address, phone number, physical address, and demographic information such as age, gender, and location.
Health Information: If you participate in any of our healthcare-related programs (such as Be-100), we may collect certain health-related data, but only with your explicit consent.
Technical Data: Information about your device, browser type, IP address, and browsing activities on our site.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our platform and collect usage statistics. You can manage cookie settings through your browser.

3. How We Use Your Information

We may use the information we collect for the following purposes:

To Provide Services: To deliver our programs, educational services, and community development initiatives, such as Be-100.
Communication: To send you updates, respond to inquiries, and notify you of changes in our services or policies.
Personalization: To tailor your user experience and present content that aligns with your interests and preferences.
Analytics and Research: To improve our offerings, conduct research, and analyze data to understand how our services are being used.
Legal Compliance: To comply with applicable laws, including local and international privacy regulations, and enforce our Terms of Service.

We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:

Service Providers: We may share your data with trusted service providers who help us operate our platform, deliver services, or perform functions on our behalf, such as email marketing or data analytics.
Legal Requirements: We may disclose your information if required by law or in response to a legal request from a public authority or government agency.
International Transfers: We may transfer your personal information to locations outside South Africa, including countries that may not have the same level of data protection as your jurisdiction. In such cases, we ensure that appropriate safeguards are in place to protect your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

Access: You can request to access the personal information we hold about you.
Correction: You can request that we correct or update your personal information if it is inaccurate.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
Data Portability: You may request a copy of your personal data in a machine-readable format.
Objection: You can object to the processing of your personal information under certain circumstances, such as for direct marketing purposes.
Withdraw Consent: If we rely on your consent to process your information, you can withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us at privacy@MetaMe.Africa.

7. Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, loss, or damage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Privacy Considerations

For users in the European Union, we comply with the GDPR, and for South African users, we adhere to the POPIA standards. We ensure that any transfer of personal data outside these regions is done in compliance with applicable laws and with appropriate safeguards in place.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it as soon as possible.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes via email or by posting a prominent notice on our platform. We encourage you to review this Privacy Policy regularly to stay informed of how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@MetaMe.Africa
Phone: 081 827 0833
Mailing Address: [Insert Mailing Address]

Meta Me Africa is committed to fostering trust and transparency in how we handle your personal information, ensuring compliance with both local and international privacy standards to serve our global and South African communities responsibly.

This privacy policy provides Meta Me Africa with the flexibility to serve users in South Africa and globally, ensuring compliance with POPIA and GDPR regulations.